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Anger Control

The Anger Control Skills Facilitator Guide is a collection of step-by-step instructions for teaching 38 personal skills activities (728 minutes) to groups of youth and adults.

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We all experience anger. Perhaps you experienced it this morning on the freeway when a driver cut you off. Anger is a serious emotional state. It can vary in intensity from mild irritation to uncontrollable rage. It is accompanied by biological changes such as a red face and an increase in blood pressure, heart rate, hormones and perspiration. Anger is a natural, adaptive response to threats. A certain amount of anger is necessary to your survival, such as defending yourself if you are attacked. However, anger has to be controlled so you do not lash out at everyone that annoys you. Civil laws, social norms, religious laws, common sense, and decency place limits on your behavior when you are angry.

  1. Anger Facts
  2. The Nature of Anger
  3. What’s Another Name for Anger?
  4. Why People Want to Fight
  5. Anger Triggers
  6. Where Angels Fear to Tread
  7. Pet Peeves
  8. Self Image and Anger
  9. Happiest and Angriest Times
  10. Physical Warning Signs
  11. Red Hot Buttons
  12. Anger Messages
  13. Indirect Expressions of Anger
  14. Emotional Storms
  15. Button Down the Hatches!
  16. What If…
  17. Anger Log
  18. Ways to Express Anger
  19. Seeing Red
  20. Acting Out Behavior
  21. Your Heart
  22. What Would You Do If…
  23. In the Heat of the Moment
  24. Too Much Pressure
  25. Working Out Anger
  26. That Doesn’t Bother Me
  27. Tick Me Off
  28. Defusing a Bomb
  29. Defusing with Humor
  30. Ventriloquism
  31. Calming Statements
  32. To Spank or Not to Spank
  33. Appropriate Anger
  34. Venting Your Anger
  35. Frustrating Situations
  36. What Bugs Your Type?
  37. Frustrating Feats
  38. Anger by Gender

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Building Friendships

The Building Friendships Skills Facilitator Guide is a collection of step-by-step instructions for teaching 28 social skills activities (580 minutes) to groups of youth and adults.

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Friendships develop between business associates, school chums, neighbors, shipmates, soldiers, club members, church members, criminals, politicians, explorers and others. Even special bonds form between people and animals. A dog is often characterized as “man’s best friend.” Friendship should not be confused with friendliness, intimacy, sociability and support. Friendship is much more.

  1. Who Needs Friends?
  2. Who Am I?
  3. Friendly Conversations
  4. Man’s Best Friend
  5. The Presidents’ Best Friends
  6. What’s A True Friend?
  7. True Friends
  8. Birds of a Feather
  9. A Pretty Package
  10. On Whom Can I Lean?
  11. The Important People in My Life
  12. Show and Tell
  13. Giants
  14. Making New Friends
  15. What Are They Like?
  16. Strengthening Friendships
  17. Compliments and Eulogies
  18. Mending Fences
  19. Comfortable Shoes
  20. Opposing World Leaders
  21. Peer Pressure
  22. Friendship Assessment
  23. The Fox and The Hound
  24. Guess My Secret
  25. 3-D Illusions
  26. Walked On
  27. What Are They Thinking?
  28. Handling Unwanted Advice

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Conflict Resolution

The Conflict Resolution Skills Facilitator Guide is a collection of step-by-step instructions for teaching 31 social skills activities (583 minutes) to groups of youth and adults.

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Conflict is a part of life. It occurs between people and nations and within your own mind over wants, needs, drives, wishes, and the demand of others. Conflict is ever present in nature as when animals prey on each other. There is conflict when opposing sides compete as in sporting events or debates. Conflict can be as mild as disagreeing about music preference or as serious as going to war over land boundaries.

  1. Life’s Conflicts
  2. Constructive Conflict
  3. Conflict Styles
  4. Unresolved Issues
  5. Reacting to Unresolved Issues
  6. Resolve Conflicts
  7. Sources of Conflict
  8. Behaviors That Lead to Conflict
  9. Causes of Conflict
  10. What Causes Conflict?
  11. Concepts of Violence
  12. Settling Conflict with Violence
  13. Consequences of Violence
  14. Results of Violence
  15. Rewards of Nonviolence
  16. Benefits of Peaceful Solutions
  17. Advantages of Nonviolence
  18. Working it Out
  19. Steps in Resolution
  20. One Problem at a Time
  21. Identify the Problem
  22. What is the Problem?
  23. Willing to Change
  24. Accusations
  25. Listening Carefully
  26. Points of View
  27. Futile Attempts to Change
  28. Roadblocks to Resolutions
  29. Stumbling Blocks
  30. Thinking Rationally
  31. Past Resolutions

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Confrontation

The Confrontation Skills Facilitator Guide is a collection of step-by-step instructions for teaching 22 social skills activities (380 minutes) to groups of youth and adults.

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Confrontation frightens most people. They equate it with walking through a minefield and would rather avoid it than fulfill their needs. Some people think of it as anger and hurt to themselves and others. Others think it is aggressive behavior that demands bullying, domineering or using physical force or threats to gain compliance. There are two types of confrontation: aggressiveness and assertiveness. Aggressiveness is negative, coercive, self-enhancing behavior at the expense of others. It is forcing your will on someone else. Assertiveness is a positive behavior. It is the ability to express your feelings, opinions, beliefs, and needs directly, openly and honestly and to make a firm stand without violating the rights of others.

  1. Peer Pressures
  2. Positive and Negative Pressures
  3. Who Is This?
  4. Reacting to Pressure
  5. Yielding to Influence
  6. Group Problem Solving
  7. Experiences Shared
  8. What Are My Choices?
  9. Used Gum
  10. Passive, Assertive or Aggressive?
  11. Doormat, Bully or Leader?
  12. Proactive Behaviors
  13. Obnoxious Customers
  14. Being Assertive
  15. Secret Confessions
  16. Hurtful Remembrances
  17. The Baby Picture
  18. Handling Ridicule
  19. Celebrity Picture
  20. Replies to Criticism
  21. Guess the Phrase
  22. Closed Doors

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Conversation

The Conversation Skills Facilitator Guide is a collection of step-by-step instructions for teaching 31 social skills activities (539 minutes) to groups of youth and adults.

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The French artist, Van Gogh, painted a portrait of himself. We can look at the picture and see the color of his eyes, the shape of his nose, and the color of his skin. What we can’t see is his character, his education, his interests, and his values. If we were able to have a conversation with him he would paint a different kind of portrait of himself. His speech and thought patterns would reveal much about him, and he would paint a portrait of himself with every word he spoke. You also paint a portrait of yourself with every word you speak. What kind of portrait do you paint? When we meet people for the first time we want to make good impressions. The manner with which we speak influences our listeners. Sentence structure, grammar, adjectives, adverbs, and tone all have a bearing on the way we speak. Our choice of words also helps shape first impressions.

  1. How Do I Communicate?
  2. Like, You Know, Okay?
  3. Conversing With a Celebrity
  4. My Most Embarrassing Moment
  5. Loosen Up a Little
  6. Relax Before You Speak
  7. Eliminating “I”
  8. Important Phone Calls
  9. Detailed Introductions
  10. Death of a Conversation
  11. Starting Conversations
  12. The Interview
  13. Communication Styles
  14. Happy Talk
  15. Filibusters
  16. Can’t End It
  17. Stop! End It Now
  18. A Double Hanging
  19. Mud Slinging
  20. Gossip Galore
  21. The Dangers of Gossip
  22. Effects of Gossip
  23. Impressive Vocabulary
  24. #$!%@ # Profanity!
  25. Dangerous Topics
  26. Warning Signals
  27. What Did You Say?
  28. Offensive Sounds
  29. Sick in Bed
  30. Not So Comforting
  31. Being Compassionate

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Courtship

The Courtship Skills Facilitator Guide is a collection of step-by-step instructions for teaching 17 family skills activities (445 minutes) to groups of youth and adults.

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Throughout history courtship has always been an interesting process. Even though courtship patterns varied, and still vary across cultures, all courtship patterns have similarities.

  1. Falling In and Out of Love
  2. Why People Marry
  3. Cold Feet
  4. Opposites Attract
  5. Courtship Styles
  6. Defining Sex
  7. Premarital Sex
  8. Double Standard
  9. Living Together Before Marriage
  10. Realistic Expectations
  11. Taking Off Rose-Colored Glasses
  12. The Perfect Marriage
  13. A Blueprint for Marriage
  14. Getting Rather Than Giving
  15. Perspective In-Laws
  16. Personal Disclosures
  17. Calling It Off

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Creative Thinking

The Creative Thinking Skills Facilitator Guide is a collection of step-by-step instructions for teaching 31 cognitive skills activities (638 minutes) to groups of youth and adults. 

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Creative thinkers are valuable assets to any family, organization, or company. The creative person knows that there is always room for improvement. Every problem that has been solved can be solved again in a better way. Creative thinkers do not subscribe to the idea that once a problem has been solved, it can be forgotten, or to the notion that “if it ain’t broke, don’t fix it.” A creative thinker’s philosophy is that “there is no such thing as an insignificant improvement.” Activity Titles

  1. Command Center of the Body
  2. Left-Brained or Right-Brained
  3. Two Faced
  4. Dominance and Mixed Dominance
  5. Lefties
  6. What Is Creativity?
  7. Not Accepting What Is
  8. Pictures in Your Mind
  9. Divergent Thinking
  10. Brainstorming
  11. Divergent and Convergent
  12. Stimulated Imagination
  13. An Attitude of Creativeness
  14. Stimulate the Imagination
  15. Thinking of Alternatives
  16. Exercising Your Brain
  17. 13 Steps of Inventing
  18. Inventing a Structure
  19. Combining Unlike Things
  20. A Stretch of the Imagination
  21. Visualizing
  22. Visualizing Success
  23. Visualization Sharpened
  24. Visualizing an Object in Space
  25. An Exercise in Visualization
  26. Left and Right Partners
  27. Compare and Contrast
  28. Can Success Cause Apathy?
  29. Failure Can Inspire Creativeness
  30. A Healthy Brain
  31. Practicality of Ideas

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Customer Service

The Customer Service Skills Facilitator Guide is a collection of step-by-step instructions for teaching 33 employment skills activities (645 minutes) to groups of youth and adults.

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In today’s highly competitive marketplace, no business can survive if it alienates its existing customers through poor customer service. Depending on the industry involved, getting a new customer can cost 5 to 10 times more than keeping an existing customer happy. Keep in mind that every customer lost is a customer gained by the competition. Can your employer afford to aid the competition because of poor customer service skills? Definitely not! So how do you go about keeping customers happy? First of all, you have to be happy yourself. Activity Titles

  1. Who is a Customer?
  2. Know Your Customers
  3. Customer Wants
  4. Think Like a Customer
  5. Lines
  6. Tiresome Waits
  7. Service and Satisfaction
  8. Serve and Satisfy the Customer
  9. Is It Really Service?
  10. Market-Driven or Customer-Driven
  11. Not Over ‘Til the Fat Lady Sings
  12. Make Success Happen
  13. A Customer Service Audit
  14. Is the Customer Satisfied?
  15. Don’t Blame the Competition
  16. Set Standards
  17. 99.9% or 100%
  18. The Company Image
  19. A Gold Standard
  20. Appearance
  21. First Impressions
  22. Improve Quality Products
  23. Prejudiced Feelings
  24. Value the Customer
  25. Silk Purses and Sows’ Ears
  26. It’s a Jungle Out There
  27. Exceed the Customer’s Expectations
  28. Surprise the Customer
  29. Names
  30. Playful Humor
  31. Appropriate Humor
  32. Know the Customer Personally
  33. Bad PR

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Decision Making

The Decision Making Skills Facilitator Guide is a collection of step-by-step instructions for teaching 25 cognitive skills activities (418 minutes) to groups of youth and adults.

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You make decisions every day of your life. You decide when to get up in the morning, what to wear, what to eat, what to say, what to do, and when to call it a day. Some decisions are easy to make and require little thought. Other decisions, such as removing the life support system from a loved one who is gravely ill, are much harder to make and require much thought. Many factors influence the decisions we make. Activity Titles

  1. Rational and Irrational Thinking
  2. Why Mistakes Happen
  3. Mistakes and Excuses
  4. Making the Same Mistake Again
  5. Avoid Making the Mistake Again
  6. Handling Mistakes
  7. Steps in Rectifying Mistakes
  8. Taking Care of Mistakes
  9. Fixing a Mistake
  10. Personality Styles and Decision Making
  11. Poor Decision Making
  12. Logical and Emotional Decision Making
  13. Head or Heart Decisions
  14. Making Decisions with Your Head and Your Heart
  15. Dilemma Decisions
  16. Impulsive Decisions
  17. The Ripple Effect
  18. The Ripple Effect
  19. Environmental Influences
  20. Influences in Your Neighborhood
  21. Making Wise Decisions
  22. Overcoming Undesirable Influences
  23. Controlling Your Destiny
  24. Feeling Ashamed
  25. Confused

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Discipline

The Discipline Skills Facilitator Guide is a collection of step-by-step instructions for teaching 44 family skills activities (855 minutes) to groups of youth and adults.

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  1. Two Purposes
  2. Modeling Parents
  3. Shifts in Attitudes
  4. Why Parents Don’t Discipline
  5. Denial
  6. A Disciplined Parent
  7. Parents United
  8. A United Front
  9. Family Rules and Consequences
  10. Too Many Rules
  11. Problems at Home
  12. Testing Boundaries
  13. When It’s Hardest to Give Love
  14. Too Much Love
  15. I Want It and I Want It Now
  16. Early Discipline
  17. Spanking
  18. Spanking Alternatives
  19. Harsh Punishment
  20. Discipline in Public
  21. After the Punishment
  22. Avoiding Confrontations in Public
  23. Types of Discipline
  24. Needing and Wanting Discipline
  25. Discipline by Personality Style
  26. Immediate Rewards
  27. Ineffective Discipline
  28. Empty Threats
  29. All Bark and No Bite
  30. Taking Action
  31. Misbehavior That Pays Off
  32. Attention, Power, Revenge, Disability
  33. Rewarded With a Spanking
  34. Rewards and Bribes
  35. Expecting the Impossible
  36. Expecting Too Much Too Soon
  37. Is Punishment Always Necessary?
  38. Encouragement vs. Reward
  39. Compliments
  40. Speak Less and Act More
  41. Logical Consequences
  42. Learning Through Experience
  43. Look for Good Behavior
  44. Affirmations

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Diversity

The Diversity Skills Facilitator Guide is a collection of step-by-step instructions for teaching 19 social skills activities (310 minutes) to groups of youth and adults.

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“We hold these Truths to be self-evident, that all Men [and women] are created equal, that they are endowed by their Creator with certain unalienable Rights, that among these are Life, Liberty and the Pursuit of Happiness…” This quote is a small portion of the United States Declaration of Independence, which was an action taken by the Second Continental Congress on July 4, 1776. Because of the many infringements on their liberty, all thirteen colonies in America unanimously declared they were separating themselves from British rule. Since that historic day, it has been the ideology of the American people that everyone should be en-titled to life, liberty and the pursuit of happiness. Our country has gone through many growing pains to define and ensure those rights. As a people we have not yet reached diverse maturity. We are still trying to define those rights. To better understand the rights of others it is necessary to explore the subject of diversity.

  1. What’s Below the Surface?
  2. Sources of Prejudice
  3. Where Do They Come From?
  4. Accepting Others
  5. Tolerating Irritating Behaviors
  6. Same and Different
  7. How Would I Feel If
  8. Orange You Glad You’re Tolerant?
  9. You’re Not From Around Here
  10. Melting Pot or Smorgasbord?
  11. Smug or Humble?
  12. Respecting the Handicapped
  13. Famous Handicapped People
  14. Seen, Unseen, Heard
  15. Visible Handicaps
  16. Learning Respect
  17. Gender Discrimination
  18. Different Points of View
  19. Respecting the Views of Others

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Divorce

The Divorce Skills Facilitator Guide is a collection of step-by-step instructions for teaching 23 family skills activities (675 minutes) to groups of youth and adults.

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  1. Marriage Facts
  2. We Can Always Get a Divorce
  3. Irreconcilable Differences
  4. A Covenant Marriage Contract
  5. Painful Legal Procedure
  6. Strained Relationship
  7. Death of a Marriage
  8. The Grieving Process
  9. Burying Grief
  10. Loss-of-Custody Grief
  11. Emotional Baggage
  12. Filling the Void
  13. Shedding an Identity
  14. We’re Getting a Divorce
  15. Helping a Child Understand
  16. Your Father Is Rotten
  17. Devastating News
  18. For the Sake of the Children
  19. Added Turmoil for Teens
  20. Helping Children After A Divorce
  21. Getting Back Together
  22. The Ex
  23. Let It Go

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Effective Sellers

The Effective Sellers Skills Facilitator Guide is a collection of step-by-step instructions for teaching 19 employment skills activities (465 minutes) to groups of youth and adults.

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The sales profession is an important part of the free enterprise system that supports our nation’s economy. It can be a satisfying and financially rewarding occupation that offers unlimited opportunity. Many salespeople are selling goods and service every day, seven days a week. Some salespeople are bad and some are good. If you are entering the sales profession or are already in sales, this section contains a few things you need to know to be an effective seller. Activity Titles

  1. The Right Sales Job for You
  2. Selling Styles
  3. Personality Style Motivation
  4. Clues
  5. Buying Styles
  6. Some Ways People Learn
  7. Adjust Your Selling Style
  8. Know the Product
  9. Believe in Your Product
  10. Read
  11. Be Green and Educate Yourself
  12. Go to School
  13. Know the Competition
  14. Smell Like a Rose
  15. Dress Well
  16. Put on Your Face
  17. Time Is Money
  18. Use Time Wisely
  19. You Win Some, You Lose Some

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Emergency Preparedness

The Emergency Preparedness Skills Facilitator Guide is a collection of step-by-step instructions for teaching 22 family skills activities (650 minutes) to groups of youth and adults.

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  1. From a Gold Perspective
  2. Survival
  3. 72 Hours
  4. Survival Kits for the Car
  5. Storing Food
  6. Frugality and Wisdom
  7. Grinding Wheat
  8. Store a Meal
  9. Eat What You Store
  10. Rotating Stored Food
  11. Gain Knowledge
  12. Dried Food
  13. Sprouting in Your Kitchen
  14. A Green Thumb
  15. Water to Live
  16. Dehydrated Water
  17. When Water Is Scarce
  18. Worth More Than Money
  19. 10 Things to Inquire About Before Moving
  20. Mapping Out a Plan
  21. Pack Up
  22. Load Up

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Empathy

The Empathy Skills Facilitator Guide is a collection of step-by-step instructions for teaching 20 social skills activities (290 minutes) to groups of youth and adults.

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Have you ever said, “My heart was touched,” “My heart goes out to you” or “I feel for you”? If you have made comments like this then you have empathized with another person. Sometimes we speak of empathy as walking in someone else’s shoes. Empathy is imagining how others feel and having a deep sense of appreciation for what they are experiencing. Empathy, like any other virtue, can be learned and developed regardless of personality type or gender. Before you can empathize you must first learn to sympathize with others. Sympathy is feeling sorry for someone without trying to understand how that person really feels. Young children have very little conscious empathy for others because they are self-absorbed-they have not yet learned to think about the welfare of others and they have limited life experience. The writer, Samuel Johnson, wrote in his book The Rambler, “Those who do not feel pain seldom think that it is felt.” If you have never been hungry for a long period of time you cannot fully appreciate a homeless person’s hunger. However, going without food and water for a day, or occasionally working at a food kitchen for the homeless, can give you a greater appreciation for those who do not eat regularly. Actually experiencing physical and/or emotional pain in life helps you gain a better understanding of how others feel in similar situations. Because you have “been there,” you are able to see yourself in them. However, empathy can be felt without having gone through a similar experience. Imagining someone’s pain can be just as empathetic.

  1. Destructive or Empathetic
  2. Male vs. Female
  3. Express Your Feelings
  4. Caring Behavior
  5. Footprints of Empathy
  6. More Than Concern
  7. Listen Before Replying
  8. Mirroring
  9. Silent Expressions
  10. Hand Gestures
  11. Notice the Body Language
  12. Silent Language
  13. Silent Communication
  14. How Well Do I Listen?
  15. Verbal Barriers
  16. Helpful Questions
  17. Peeling Away Subjectivity
  18. Being Objective
  19. I’m Sorry
  20. Indirect Apologies

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Etiquette

The Etiquette Skills Facilitator Guide is a collection of step-by-step instructions for teaching 11 social skills activities (225 minutes) to groups of youth and adults.

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Have Codes of behavior have existed since the beginning of time and have regulated behavior in every culture. Most of today’s formal etiquette originated in the French royal courts from 1600-1700. Standards of behavior were demanded of those who were in the presence of nobles, thus the word “courtesy” came about. A list of proper social behaviors was called an etiquette, meaning ticket. These were explicit rules of conduct for ladies and gentlemen of good breeding. Etiquette expanded to include numerous practices, many of which are viewed as foolish by today’s standards. For example, in nineteenth century Victorian England: It was bad manners for a young man to speak to a young woman until she acknowledged him first. It was improper for an unmarried woman under thirty years of age to be in the company of a man without a chaperone. There were many rules for leaving calling cards. There was a steady coarsening of western society in the twentieth century, especially after 1960. By the end of the century society was more self-centered and less mannered despite being better educated and more conscious of civil rights. Many people wondered where civility had gone.

  1. What’s Acceptable?
  2. Being Courteous
  3. Why Good Manners?
  4. More Civilized?
  5. Restaurant Etiquette
  6. Dinner at Home
  7. Which Fork Do I Use?
  8. Finger or Fork?
  9. Courtesy
  10. Handshakes
  11. May I Introduce…

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Finances

The Finances Skills Facilitator Guide is a collection of step-by-step instructions for teaching 26 family skills activities (570 minutes) to groups of youth and adults.

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  1. The Breadwinner
  2. “…and for worse”
  3. Financial Woes
  4. Can’t Share
  5. Bank Accounts
  6. Coming Into Money
  7. Sharing Responsibility
  8. Four Perspectives
  9. Respect for Money
  10. Slaves to Money
  11. Self-Control
  12. Being Smart
  13. Hazardous Times of the Year
  14. Cha-Ching
  15. Tight Budgets
  16. Turn Off the Lights
  17. Cooking From Scratch
  18. Streeeetching Meat Dollars
  19. More Bang for the Buck
  20. Swallowing Dollars
  21. Vending Machines
  22. Gas Hogs
  23. Buy or Lease
  24. Being Frugal
  25. Frugal People and Tightwads
  26. Preparing for the Inevitable

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Flexibility

The Flexibility Skills Facilitator Guide is a collection of step-by-step instructions for teaching 31 personal skills activities (675 minutes) to groups of youth and adults.

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Flexibility, as defined in the business world, is the ability to adjust easily to change. In today’s unpredictable marketplace, change seems to be a constant part of every business. Employers want to hire versatile employees who can meet the demands of whatever situation they are in. If you want to turn a short-term job into a long-term career, then you will have to have a variety of skills at your disposal. You will need to adapt in order to hold on to your job.

  1. Undergoing Changes
  2. Staying Flexible
  3. Be the Water, Not the Rock
  4. Giving Advice
  5. The Next 50 Years
  6. Personalities and Vision
  7. Versatility
  8. Do Something Different
  9. Changing Paths
  10. Ability to Change
  11. Change Direction
  12. Considering Alternatives
  13. More Than One Way
  14. Open to Suggestions
  15. Bouncing Back
  16. Resilience
  17. Who Resists Change?
  18. Let It Slide By
  19. Roll With The Punches
  20. Let It Roll Off Your Back
  21. Flexible Rules
  22. Crime and Punishment
  23. Strict or Lenient
  24. Strict Parents
  25. The Red Heart
  26. Funny Attire
  27. Laughing at Myself
  28. Finding Humor in Life
  29. Changing Bad Habits
  30. Risky Business
  31. Exotic Food

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Following Leaders

The Following Leaders Skills Facilitator Guide is a collection of step-by-step instructions for teaching 20 social skills activities (425 minutes) to groups of youth and adults.

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History shows that when people group together they want leadership (government) to help establish order and enforce laws. Individuals cannot pick and choose which rules and laws they will follow. They must obey the laws prescribed by the general will of the people. Each person in the group must cooperate by obeying rules and laws in order to maintain order and ensure everyone’s rights and safety. Without leadership and government we would be living in an anarchical society of chaos. There would be nothing to limit the taking of someone’s property if another desired it. Each person would be on his own to protect and defend whatever he believed to be his. Everyone would live in a state of fear. Dwellings would be fortresses rather than homes and weaponry would be a popular means of defense. A leader without followers has no power or influence. Followers are like the spokes in a bicycle wheel. All of the spokes support the wheel. If one spoke is broken the wheel moves on but if many spokes are broken the wheel collapses. To keep the cause live followers give support and work to get the job done. Leaders are important, but just good followers are equally important.

  1. Someone to Lead
  2. Keeping a Group Focused
  3. Blind Obedience
  4. Military Authority
  5. Being Too Obedient
  6. No Authority to Help
  7. Making Rules Yourself
  8. Laws for No Man’s Land
  9. Purpose of Laws
  10. How Do I Feel About Authority?
  11. Resisting Authority
  12. No One Is Perfect
  13. Everyone is Subject
  14. Skirting the Law
  15. Impeachable Behavior
  16. Obey, Esteem, Support and Sustain
  17. Rights and Privileges
  18. Privileges Are Not Rights
  19. Accepting “No”
  20. Reacting to Authority

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Giving Instructions

The Giving Instructions Skills Facilitator Guide is a collection of step-by-step instructions for teaching 22 social skills activities (345 minutes) to groups of youth and adults.

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Employees give instructions and they receive them. Instructions range from simple to complex. Sometimes they are given orally and other times they are written. It is important that everyone be able to give good, clear instructions that are accurate and complete.

  1. Being Understood
  2. This is How to…
  3. What’s The Point?
  4. What’s the Purpose?
  5. Explicit Details
  6. Ambiguous Instructions
  7. Difficult Instructions
  8. As Clear As Glass
  9. Interpretations
  10. People and Robots
  11. Steps in Instructing
  12. Clear Written Instructions
  13. Map Making
  14. Too Much to Remember
  15. Verbal vs. Written
  16. Learning Styles
  17. Learning Preferences
  18. I Don’t Understand
  19. Questions to Ask
  20. Ask Questions
  21. Order of Importance
  22. Following Step-by-Step

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Goal Setting

The Goal Setting Skills Facilitator Guide is a collection of step-by-step instructions for teaching 18 personal skills activities (435 minutes) to groups of youth and adults.

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Goal setting is the formal process of setting personal targets in a variety of areas. The process of setting goals on a routine basis helps you decide what you want to achieve with your time, and then set the precise personal targets that will lead you achieve this. In 1953 researchers polled the graduating class of Yale University and found that 3% of the graduates practiced goal setting and had a set of clearly defined written goals. Twenty years later, researchers went back and visited the class of ’53 and found that the 3% of the graduates who had clear and written goals had amassed a fortune worth more than the other 97% combined. This is powerful evidence that goal setting is a proven process in creating and defining success.

  1. What Do You Want In Life?
  2. I Need Some Direction
  3. What Do You Want?
  4. You Have A Year to Live
  5. Role Models
  6. Visualizing the Future
  7. Setting Short Term Goals
  8. Achieving Short Term Goals
  9. Personal Success Secrets
  10. Setting Realistic Goals
  11. New Year’s Resolutions
  12. Making Dreams Come True
  13. Making To-Do Lists
  14. Daily Goals and Objectives
  15. Breaking Down Long Term Goals
  16. Knowing What to Expect
  17. Maps and Obstacles
  18. Mission Impossible?

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Group Membership

The Group Membership Skills Facilitator Guide is a collection of step-by-step instructions for teaching 19 social skills activities (420 minutes) to groups of youth and adults.

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Involvement with groups is part of everyone’s development. Groups are your friends, your family, your equals and organizations to which you belong. Everyone belongs to groups. Everyone has peers. Peers are those individuals who are of the same societal group based on age, grade, or status. Being a member of a peer group is important to most people, and especially to adolescents. As members of a peer group adolescents usually dress alike, enjoy the same music, share secrets and use each other as a sounding board to test ideas and develop a standard by which each person judges himself/herself. No matter how old you are, you care what others think about you because you want to fit in and be accepted. The desire to be accepted into a group is a strong motivating force that can influence how you think and behave. We all have heard of peer pressure, but what is it? It is the influence that a group has on its members. Peer pressure usually has a negative connotation. We usually think of bad people trying to influence good people into doing things they shouldn’t. However, peer pressure can be a positive influence. Dealing with positive peer pressure is easier than dealing with negative peer pressure.

  1. What’s the Criterion?
  2. Do You Belong?
  3. Which Group Do I Join?
  4. How Do I Join?
  5. Lion or Pussycat?
  6. Man or Mouse?
  7. Feeling Like an Outcast
  8. Making a Club Charter
  9. Somebody Dropped the Ball
  10. How Well Do You Know Them?
  11. Family Personalities
  12. Overcoming Boredom
  13. Rational or Irrational?
  14. Morale Killers
  15. What My Family Means to Me
  16. Fantastic Families
  17. Family Unity
  18. Strong Families
  19. Family Member Roles

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Handling Complaints

The Handling Complaints Skills Facilitator Guide is a collection of step-by-step instructions for teaching 21 employment skills activities (350 minutes) to groups of youth and adults.

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How businesses handle their customer complaints affects their reputation and profits. According to the United States Office of Consumer Affairs, a dissatisfied customer will tell at least nine other people about his or her bad experience. Losing one customer may be a loss of hundreds or thousands of dollars a year. A customer whose complaint is resolved satisfactorily will recommend the business to an average of 15 other people. It pays to satisfy customers. Activity Titles

  1. Customer Wants and Don’t Wants
  2. Blaming Others
  3. Listen Intently
  4. Don’t Interrupt
  5. Ask, Then Listen
  6. Telling the Customer Too Much
  7. Irritating or Calming?
  8. Spoiling for a Fight
  9. Don’t Accuse the Customer
  10. May I Help You?
  11. Words to Avoid
  12. Okay?
  13. Empathize, Calm, Make Restitution
  14. Give the Customer a Choice
  15. Escalation
  16. Upset Customers
  17. Abusive Customers
  18. Dress Rehearsal
  19. Stay Emotionally Detached
  20. Non-Complainers
  21. When to Refuse Service

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Health

The Health Skills Facilitator Guide is a collection of step-by-step instructions for teaching 29 family skills activities (725 minutes) to groups of youth and adults.

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  1. What Is Good Personal Hygiene?
  2. Being Clean
  3. Taking Stock.
  4. A Skunk or a Rose
  5. Clean Hands
  6. A Visit by a Dentist
  7. Tooth or Consequences
  8. Halitosis
  9. Clean Hair
  10. Reasons for Drug Use
  11. Serious Statements
  12. Influences of Advertising
  13. Parties, Drugs, & Alcohol
  14. Alcohol Content
  15. How Much Do I Know?
  16. Do I Have a Problem?
  17. Getting Help
  18. The Value of Independence
  19. Do I Want to Be Addicted?
  20. Should I Smoke?
  21. Experimenting With Caffeine
  22. Caffeine Addiction
  23. Sluggish Brains
  24. Exercise
  25. Couch Potatoes
  26. Getting Your Zzzzz’s
  27. Insomnia
  28. Help for Insomnia
  29. Sleeping Pills

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Home Organization

The Home Organization Skills Facilitator Guide is a collection of step-by-step instructions for teaching 31 family skills activities (760 minutes) to groups of youth and adults.

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  1. Preventing Chaos
  2. Organizing Your Life
  3. Attitudes About Organization
  4. Put It Back After You Use It
  5. When You’re In the Mood
  6. Putting It Off
  7. Not Getting It Done
  8. Just Do It
  9. What Is Time?
  10. Time Wasters
  11. A Typical Day
  12. Getting Started
  13. Paying Bills
  14. Streamline
  15. Efficiency
  16. Less Morning Stress
  17. A Place for Everything
  18. Maximizing
  19. What Is Junk?
  20. Is It Junk?
  21. White Elephants
  22. Prioritizing
  23. Organizers/Planners
  24. Before Moving
  25. Making a Plan
  26. Arranging the Pantry
  27. Safe Storage
  28. Keep a Calendar
  29. Daily To-Do List
  30. Problems Prioritizing
  31. Less Time in the Kitchen

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Home Safety

The Home Safety Skills Facilitator Guide is a collection of step-by-step instructions for teaching 19 family skills activities (455 minutes) to groups of youth and adults.

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  1. Child Safety Hazards at Home
  2. Childproofing the Home
  3. Unsafe Toys
  4. Caveman Basics
  5. Carbon Monoxide
  6. Radon
  7. Using a Fire Extinguisher
  8. Fire in the House
  9. It Can Happen To You
  10. Overloaded Electrical Circuits
  11. The Old-Fashioned Fuse Box
  12. Electrical Outlets
  13. Safety Tips
  14. To the Rescue
  15. Water Pollution
  16. Careful Handling
  17. Wash It Well
  18. Cook It Well
  19. The Refrigerator

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Housework

The Housework Skills Facilitator Guide is a collection of step-by-step instructions for teaching 25 family skills activities (640 minutes) to groups of youth and adults.

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  1. Who Likes to Clean?
  2. Preferred Chores
  3. What’s the Big Deal?
  4. How Dirty is “Dirty”?
  5. It Looks Okay to Me
  6. Housekeeping Standards
  7. Self-Respect
  8. Basic Equipment
  9. Edible Cleaning Products
  10. Old and New Ways of Cleaning
  11. Substitutes for Commercial Products
  12. Controlling Pests
  13. What Is Dust?
  14. Mildew Concerns
  15. Moldy Bathrooms
  16. Clean Bathrooms
  17. Nursery Odor
  18. Speed Cleaning
  19. A Clean Kitchen
  20. Smelly Dog and Cat
  21. Work to Get Out of Work
  22. Good Use of Time
  23. Car Interiors
  24. Sorting, Washing, Drying
  25. Stain Masters

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Integrity

The Integrity Skills Facilitator Guide is a collection of step-by-step instructions for teaching 26 personal skills activities (550 minutes) to groups of youth and adults.

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Each footstep on a wet beach leaves behind an imprint in the sand. Life is like a wet sandy beach. Every step we choose to take is evidence of how we live our lives. What we do leaves an imprint on us and on others. In the past, people valued integrity. They highly regarded stories of honorable acts such as George Washington telling his father the truth when asked if he had cut down the cherry tree and Abraham Lincoln walking several miles to return a penny. People valued upstanding character. A person’s word was as good as his/her bond. Legal contracts were bypassed because people gave their word and shook hands on it. Integrity was important, and people of integrity were highly esteemed. People of integrity live without fear and never have to look over their shoulders and worry of being found out. Their behavior is beyond reproach, and they have clean consciences. They walk with their heads up because they are not ashamed. They are honorable people for whom family, friends, and the community hold in high esteem. Their footprints are ones in which others can walk.

  1. Who Am I?
  2. Who Would You Trust?
  3. Cryptic Messages
  4. What Is Trust?
  5. Curious Contents
  6. Dependable or Unreliable
  7. Trusting a Friend
  8. Good and Bad Advice
  9. Tests of Trust
  10. Sidewinders
  11. Regaining Trust
  12. Mirror, Mirror on the Wall
  13. Truth or Consequences
  14. What Would You Do?
  15. Doing the Right Thing
  16. Honesty is the Best Policy
  17. What You Are and What You Do
  18. The Whole Truth
  19. I Will Catch You
  20. Cheaters Never Win
  21. Like a Thief
  22. A Woeful Feat
  23. Liar, Liar Pants on Fire
  24. My Valued Things
  25. The Cable Car
  26. Getting Back on Track

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Interview Communication

The Interview Communication Skills Facilitator Guide is a collection of step-by-step instructions for teaching 19 employment skills activities (435 minutes) to groups of youth and adults.

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The interview gives you the opportunity to sell yourself by communicating your personality and qualifications to the interviewer. The impression you make in a job interview determines whether or not you are hired. If you make a good impression, you will increase your chances of being hired. If you make a poor impression, your job application will be filed in the wastepaper basket. Activity Titles

  1. When the Company Calls
  2. Know the Law
  3. Managing Stress
  4. What Color is the Interviewer?
  5. The Interviewer’s Name
  6. Phony or Real?
  7. Revealing Yourself
  8. Tell It Like It Is
  9. Eliminating Yourself
  10. Describe Yourself
  11. Qualifications Briefly Stated
  12. No Rambling Rose
  13. Preparing for Stressful Questions
  14. Tough Questions
  15. Dead Meat Questions
  16. Trophy Questions
  17. Tired Out Expressions
  18. Writing: A Basic Skill
  19. Interviewed by a Group

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Interview Follow-Up

The Interview Follow-Up Skills Facilitator Guide is a collection of step-by-step instructions for teaching 18 employment skills activities (350 minutes) to groups of youth and adults.

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Whew! The interview is over. Now you can sit back and wait for the company to call. Wrong! There is still work to be done to cinch the job. Follow-up is a vital part of the job-seeking process. Activity Titles

  1. Job Applications
  2. Following Up
  3. Creating a Sample Letter
  4. The Follow-up Call
  5. Keeping Track
  6. You Can’t Win Them All
  7. Was It My Fault?
  8. I Blew It
  9. Words to Know
  10. The Company’s Expectations
  11. A Tour of the Place
  12. Safety First
  13. A Basis for Wages
  14. What Salary Do You Have In Mind?
  15. Your Price Tag
  16. Pushing for More Pay
  17. Negotiating for Benefits
  18. A Work-At-Home Job Offer

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Interview Preparation

The Interview Preparation Skills Facilitator Guide is a collection of step-by-step instructions for teaching 14 employment skills activities (260 minutes) to groups of youth and adults.

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Athletes must prepare for competitions, performers must prepare for concerts, and job applicants must prepare for interviews. Handling yourself well will help you obtain the job that you desire. Activity Titles

  1. Job Etiquette Do’s and Don’ts
  2. Making a Checklist
  3. Arrive Sober
  4. Clothes for the Interview
  5. Dress Up or Down?
  6. Appropriate Dress
  7. Conservative Dress
  8. Conservative Dress for Success
  9. Dress for Success
  10. Go Alone
  11. Be Punctual
  12. Arrive Early
  13. The Early Bird Catches the Worm
  14. Burning Your Bridges Behind You

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Job Hunting

The Job Hunting Skills Facilitator Guide is a collection of step-by-step instructions for teaching 26 employment skills activities (490 minutes) to groups of youth and adults.

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Many people go about job hunting as if they were looking for the worst job stead of the best job. They don’t prepare themselves, they don’t know where to look for work, and they sloppily fill out job applications. They fail to understand that finding a satisfying position with opportunity, benefits and a future is a full-time job in itself. If finding a good job is left up to luck, chances of finding one are pretty slim. No one wants to “beat the bushes” and “pound the streets” looking for work for very long. It is helpful to understand effective and ineffective job hunting methods to minimize the time it takes to find employment. Activity Titles

  1. Finding Gold and Striking it Rich
  2. Best Job or Worst Job
  3. Job Hunting: A Full-Time Job
  4. Why So Much Fuss?
  5. Effective and Ineffective Job Hunting
  6. The Largest Job Market
  7. The Job Market of the Future
  8. Being Self-Employed
  9. Owning Your Own Business
  10. Flextime
  11. What Is a Network?
  12. Networking Skills
  13. Talking to a Contact
  14. Contacting a Referral in Person
  15. Leaving a Good Impression
  16. Contacting a Referral by Phone
  17. Who Does the Hiring?
  18. Reviewing the Facts
  19. A Networking Club
  20. Reading the Help Wanted Ads
  21. Help Wanted Ads
  22. No Stone Unturned
  23. Uncommon Sources of Information
  24. Corporate Personality Styles
  25. Do Your Homework
  26. Gain an Edge

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Job Preparation

The Job Preparation Skills Facilitator Guide is a collection of step-by-step instructions for teaching 32 employment skills activities (815 minutes) to groups of youth and adults.

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Looking for employment is hard work! It takes patience and perseverance. Competition is keen because every day hundreds of people with good skills are looking for employment. Some people think that getting a job only involves going into a place of business and filling out an application. Looking for employment involves much more. To gain an edge over the competition requires preparation. Part of this preparation includes:

  1. Having a positive attitude
  2. Analyzing your weaknesses
  3. Setting goals
  4. Identifying your interests
  5. Making sacrifices
  6. Identifying your strengths
  7. Brushing up on skills
  8. Soliciting a coach
  9. Preparing a resume
  10. Researching your occupation
Activity Titles
  1. A Prescription for Unemployment Blues
  2. When You Are Feeling Down
  3. Mixed Feelings
  4. Roller Coaster of Emotions
  5. Tightening Your Belt
  6. Feelings About Work
  7. Attitudes About Work
  8. Wear Out or Rust Out
  9. An Attitude of Success or Failure
  10. Work and School
  11. Choosing a Career
  12. Taking Control of Your Career
  13. Reading: A Basic Skill
  14. Like, Ya Know
  15. I’m Sorry
  16. I Wasn’t Listening
  17. Strengths and Weaknesses
  18. Analyzing Interests
  19. Likes and Dislikes
  20. Uniqueness
  21. My Skills
  22. Identifying Strengths
  23. Shooting Yourself in the Foot
  24. Blow Your Own Horn
  25. Money or Job Satisfaction
  26. A Look at Job Satisfaction
  27. You Couldn’t Pay Me to Do That!
  28. Sacrifices
  29. The Night Shift
  30. Shift Work
  31. Long Hours
  32. Are You Willing to Pay the Price?
  33. Fired!

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Job Retention

The Job Retention Skills Facilitator Guide is a collection of step-by-step instructions for teaching 30 employment skills activities (585 minutes) to groups of youth and adults.

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There are jobs and there are careers. A job should be a rung on the ladder to a specific career instead of just a way to earn subsistence. Working toward a career gives you a positive, hopeful outlook. It is like a carrot dangling in front of a donkey to keep him going-he keeps running to catch the carrot and hopes to eventually get it. Your carrot is the hope of having established a career by the time you reach the top of the ladder. You do many different jobs on the way up, each one increasing in skill and responsibility. Activity Titles

  1. A Career Attitude
  2. Shouting Attitude
  3. A Winning Attitude
  4. It’s No Dream Job
  5. Making the Best of Things
  6. Self-Motivation
  7. What Motivates You?
  8. Burned Out
  9. Great Expectations
  10. Wearing the Company’s Shoes
  11. Ideal Employee Qualities
  12. A Job Well Done
  13. Standards of Excellence
  14. Adjusting to the New Environment
  15. Start With Humility
  16. Unwritten Rules
  17. Trying Too Hard
  18. An Honest Day’s Work
  19. Working Overtime
  20. Getting Organized
  21. Good Work Habits
  22. Remembering to Follow Up
  23. Taking Messages
  24. Contributing to the Meeting
  25. Pros and Cons
  26. Increase Your Worth
  27. Unsafe Conditions
  28. Your Worth
  29. Asking for a Raise in Pay
  30. Are You Worth a Raise in Pay?

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Leadership

The Leadership Skills Facilitator Guide is a collection of step-by-step instructions for teaching 25 social skills activities (383 minutes) to groups of youth and adults.

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Some experts feel that leadership is inborn and others feel that leadership can be learned. Others feel it is a combination of the two. Everyone is born with leadership potential, but potential is an untapped resource that needs developing before it can become an actuality. Individuals can be trained to be good leaders. Steven R. Covey, author and lecturer, likens leadership to farming. Farmers cannot harvest a crop unless they prepare the ground, sow the seeds on time then water and cultivate the plants. If they sow the seeds too late in the season, they cannot cram and hurry growth along. Farmers have to prepare and work hard to have a successful crop. Becoming a good leader cannot be achieved overnight. It takes preparation. Personal improvement, listening, observing, and taking formal courses all contribute to leadership training. If the basic principles of good leadership are learned, all that is needed are opportunities to practice. Alexander the Great, Attila the Hun, and Napoleon are famous leaders in history. We associate their names with conquest and tyranny. Too often people think that being a leader means giving orders and wielding authority. Some think it is a rank. Leadership is much more and is demonstrated in many different ways.

  1. What Makes a Good Leader?
  2. Passing the Peace Pipe
  3. Keeping the Beat
  4. Leader Characteristics
  5. Leadership Pennants
  6. Leadership Words
  7. Campaigning
  8. The Perfect Parent
  9. Leader or Manager?
  10. Responsibilities of a “Big Cheese”
  11. The Worker
  12. What’s Needed Here?
  13. Power Tactics
  14. Follower Perceptions
  15. Follower Perceptions
  16. Misusing Authority
  17. Nurturing Your Followers
  18. Complimenting Your Followers
  19. Being a Kind Leader
  20. Flattery or Praise?
  21. Hanging the Hypocrite
  22. Trust and Honesty
  23. Being Fair and Impartial
  24. Speaking Well
  25. Listening to Yourself

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Listening

The Listening Skills Facilitator Guide is a collection of step-by-step instructions for teaching 28 cognitive skills activities (538 minutes) to groups of youth and adults.

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We listen for many different reasons. We listen for enjoyment and relaxation. We listen with empathy to give support and to gain an understanding of the other person’s feelings. We listen to gather information. We listen with a discriminating ear to understand, evaluate, and discern truth. Activity Titles

  1. Testing Your Hearing
  2. What’s a Decibel?
  3. How Well Do You Listen?
  4. Riddle Me This
  5. Why Should I Listen?
  6. Listening at Work
  7. My Place in the Family
  8. A Listening Trip
  9. What Am I Hearing?
  10. Panning for Gold
  11. What Does That Mean?
  12. Movie Preview Voice
  13. Interpreting the Message
  14. Slanted Viewpoints
  15. The Power of Talk Radio
  16. How Are You?
  17. Too Much Effort
  18. Listening Attitudes and Behaviors
  19. A Tolerant Ear
  20. Reflective Listening
  21. Talk Less, Listen More
  22. Eliminating Distractions
  23. Evaluating Eye Contact
  24. Poor Eye Contact
  25. Just the Facts, Ma’am
  26. Forming a Response
  27. Responding Wisely
  28. Experiment in Listening

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Logical Fallacies

The Logical Fallacies Skills Facilitator Guide is a collection of step-by-step instructions for teaching 26 cognitive skills activities (379 minutes) to groups of youth and adults.

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The point of a logical argument is to give reasons in support of a conclusion. An argument commits a fallacy when the reasons offered do not support the conclusion. When arguing with someone in an attempt to get at an answer or an explanation to a theory, you may come across a person who makes logical fallacies. Such discussions may prove futile. You might try asking for evidence and independent confirmation or provide another hypothesis that gives a better or simpler explanation. If this fails, try to pinpoint the problem of your arguer’s position. You might spot the problem of logic that prevents further exploration and attempt to inform your arguer of his or her fallacy. Activity Titles

  1. Fallacies in Over-Generalizations
  2. Jumping to Conclusions
  3. Questionable Conclusions
  4. Give ‘Em An Inch and They’ll Take a Mile
  5. The Domino Effect
  6. Fallacies in Superstitions
  7. Sidestepping the Issue
  8. Red Herrings
  9. Name Calling
  10. Popular Opinion Argument
  11. Appealing to Tradition
  12. False Authority
  13. Oversimplification: There’s More to the Problem
  14. False Dilemmas
  15. Circular Argument
  16. Appealing to the Crowd
  17. Get on the Bandwagon
  18. Absolving Yourself
  19. Two Wrong Do Not Make a Right
  20. What Is True for the Whole Is Not Necessarily True for the Parts
  21. Speculation
  22. Fear Affects Our Logic
  23. Fear as a Tool
  24. Straw Man Position
  25. Analogies
  26. Exaggerated Analogies

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Logical Reasoning

The Logical Reasoning Skills Facilitator Guide is a collection of step-by-step instructions for teaching 20 cognitive skills activities (293 minutes) to groups of youth and adults.

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Knowledge is extracted from what you observe, experience, infer, and read. When you try to understand and make sense of information, you use reason. The right side of the brain seeks patterns. The left side of the brain uses the patterns (sequence of events) to predict the likelihood of something happening. This prediction is called a probability. For example, you might reason that if little Johnny has played the same wrong note in his piano piece the last two times he has performed it, there is a good probability that he will play the wrong note again the next time he performs the piece. Scientists and mathematicians use logical reasoning to prove conclusions. Policemen, detectives, and attorneys use logical reasoning to prove criminal cases. You use logical reasoning every day of your life to make and prove conclusions. If you know the structure of an argument you will be able to recognize the point of it, recognize the role that words and phrases play, and be able to evaluate the argument’s validity. Activity Titles

  1. Logic and Reason
  2. Are You A Logical Thinker?
  3. Accuracy of Probabilities
  4. Making Predictions
  5. Thinking of Possibilities
  6. Begin a Mystery
  7. Games of Thought
  8. Mind-Set
  9. Stereotypes
  10. A Mental Trap
  11. Off On a Tangent
  12. Premises and Conclusions
  13. Inductive Reasoning
  14. Deductive Reasoning
  15. Deductive Reasoning Practice
  16. Critical Thinkers
  17. A Critical Eye
  18. Fact or Opinion
  19. Inference Doesn’t Make It Fact
  20. Statistics Scrutinized

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Love

The Love Skills Facilitator Guide is a collection of step-by-step instructions for teaching 26 family skills activities (700 minutes) to groups of youth and adults.

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  1. Who Likes to Clean?
  2. Preferred Chores
  3. What’s the Big Deal?
  4. How Dirty is “Dirty”?
  5. It Looks Okay to Me
  6. Housekeeping Standards
  7. Self-Respect
  8. Basic Equipment
  9. Edible Cleaning Products
  10. Old and New Ways of Cleaning
  11. Substitutes for Commercial Products
  12. Controlling Pests
  13. What Is Dust?
  14. Mildew Concerns
  15. Moldy Bathrooms
  16. Clean Bathrooms
  17. Nursery Odor
  18. Speed Cleaning
  19. A Clean Kitchen
  20. Smelly Dog and Cat
  21. Work to Get Out of Work
  22. Good Use of Time
  23. Car Interiors
  24. Sorting, Washing, Drying
  25. Stain Masters

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Management

The Management Skills Facilitator Guide is a collection of step-by-step instructions for teaching 31 employment skills activities (675 minutes) to groups of youth and adults.

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The position of Manager can be divided into two parts: Leadership and the mechanics of getting the job done. Leadership skills shape the behavior and attitudes of the workers. Building team spirit, creating enthusiasm, sharing vision for the future, and developing camaraderie are all leadership skills necessary for building morale and excitement within a group. The mechanics of getting the job done include organizing, planning, providing, coordinating, distributing materials, training, making assignments and meeting deadlines. Activity Titles

  1. A Position of Responsibility
  2. Too Marvelous for Words
  3. Noting Your Leadership Style
  4. Leadership Styles that Boomerang
  5. Important Criteria
  6. Organizing Things
  7. Concepts of Time
  8. Mismanaging Time
  9. Meetings, Meetings, Meetings
  10. Bored to Tears
  11. Planning a Meeting
  12. Making an Agenda
  13. Other Points of View
  14. Friday Afternoon at 4:00
  15. Enjoyable Meetings
  16. Conducting a Meeting
  17. Skillfully Handling Conflict
  18. Reprimands
  19. Praise and Encouragement
  20. Here’s the Door
  21. Employee Gripes
  22. Hiring Retired Folks
  23. Motivators
  24. Motivating Employees
  25. Satisfy Personality Style Needs
  26. Voice Inflection
  27. Evidence of Job Dissatisfaction
  28. The Company Owes Me
  29. Alarming Facts
  30. Employee Theft
  31. Whistleblowers

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Marital Conflict

The Marital Conflict Skills Facilitator Guide is a collection of step-by-step instructions for teaching 33 family skills activities (1030 minutes) to groups of youth and adults.

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  1. Communication Styles
  2. Communication Patterns
  3. Listening to Understand
  4. Empathetic Listening
  5. I’m Sorry
  6. Communicate Your Feelings
  7. Recognizing Verbal Abuse
  8. Contemptuous Behavior
  9. Counter-Productive Words
  10. Nit-picking
  11. Conflict Styles
  12. Conflict: Good or Bad?
  13. Six Sources of Conflict
  14. Cultural Influences
  15. Traditions
  16. The Appearance of Mr. Hyde
  17. Jealous Feelings
  18. The Green-Eyed Monster
  19. Incompetence
  20. The Rat Race
  21. Wanting Control
  22. Getting Control
  23. Gaining Compliance
  24. Fighting Fairly
  25. Hitting Below the Belt
  26. Seeking Revenge
  27. Love Should Not Be War
  28. Steps to Resolving Conflicts
  29. 50/50
  30. Violence in Marriage
  31. Violent Behavior
  32. Physical Abuse
  33. Acknowledging a Problem

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Marriage

The Marriage Skills Facilitator Guide is a collection of step-by-step instructions for teaching 29 family skills activities (835 minutes) to groups of youth and adults.

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  1. The Purpose of Marriage
  2. A Sacred/Revered Institution
  3. Expectations of the First Year
  4. A Balancing Act
  5. Giving More, Taking Less
  6. What I Like About Being Married
  7. Rejoice in the Differences
  8. Worshipping Together
  9. The Newlywed Game
  10. A Solid Foundation
  11. Cutting the Umbilical Cord
  12. Secrets of a Successful Marriage
  13. Interfering In-Laws
  14. Generous In-Laws
  15. An Aging Parent Moves In
  16. A Dilemma
  17. I Hate Doing That
  18. That’s Just the Way I Am
  19. Inflexible Rules
  20. Changing A Spouse
  21. Newness Wears Off
  22. Lifestyle Changes
  23. Dividing Up Chores
  24. Working Together
  25. Making Work Fun
  26. Doing Chores
  27. Warning Signs
  28. Time Alone
  29. Privacy and Secrecy

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Moral Reasoning

The Moral Reasoning Skills Facilitator Guide is a collection of step-by-step instructions for teaching 29 personal skills activities (530 minutes) to groups of youth and adults.

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“What should I do?” is a question we frequently ask. How do we know what is morally right or wrong? On what do we base our values? Can we decide what is morally right using only logic? Are moral principles invented by human beings alone? Philosophers have debated the origin of ethical principles for centuries. Values are important because they define who we are. They are responsible for our being helpful to our neighbors and community or our being burdens on society. They determine if we are religious or atheistic, honest or deceitful, empathetic or insensitive, brave or cowardly or if we conduct ourselves in the gray areas of right and wrong.

  1. Where Values Come From
  2. Universal Truths
  3. Coat of Arms
  4. Drawing the Line
  5. Things I Would Never Do
  6. Values Analysis
  7. Regarding Values
  8. How I Express My Values
  9. Promoting Your Values
  10. Wearing Your Values
  11. Expressing Your Values
  12. Political Correctness
  13. Create a Definition
  14. What’s Wrong With That?
  15. Ethics Assessment
  16. Ethics in Current Events
  17. Ethical Foundations
  18. Attitudes and Values
  19. A Moral Dilemma
  20. Using Your Values
  21. Who’s Telling the Truth?
  22. Conscience Synonyms
  23. What’s A Conscience?
  24. Should I or Should I Not?
  25. The Cowbell Conscience
  26. Dull or Sharp?
  27. Working Out Your Conscience
  28. Better Than Animals
  29. Dealing With Dilemmas

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Negotiation

The Negotiation Skills Facilitator Guide is a collection of step-by-step instructions for teaching 15 social skills activities (300 minutes) to groups of youth and adults.

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Negotiation is a way of getting what is wanted from another party. Negotiation is utilized when purchasing a home, a car and other expensive items to get the lowest price possible. Negotiation is also utilized at garage sales and flea markets for purchasing inexpensive items even cheaper. The seller has a price he wants for an item and knows how low he is willing to go. The buyer wants to buy the item at the lowest price he can get. The two haggle over price and eventually come to an agreement. Both parties usually compromise but once in awhile one party stands firm and the other gives in. For many workers, salary and benefits are negotiated with employers in simple ways. Other people negotiate complicated contracts with an employer for salary, benefits, and working conditions. Parents negotiate with their children. Spouses who sue for divorce negotiate alimony, child support, and visitation rights. Nations negotiate peace treaties, boundary disputes and hostage situations. Police negotiate with criminals. Negotiation takes place every day all over the world.

  1. When to Make Deals
  2. Fight or Negotiate
  3. Everybody Can Win
  4. Tug-of-war or Negotiation?
  5. Win, Lose or Draw
  6. Negotiate or Not
  7. Plan or Lose
  8. Losing Opportunities
  9. Work It Out
  10. Peacemaker
  11. Striking a Bargain
  12. I Want, He Wants
  13. Let’s Make a Deal
  14. Let’s Bargain
  15. Negotiating Mistakes

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Nutrition

The Nutrition Skills Facilitator Guide is a collection of step-by-step instructions for teaching 42 family skills activities (1065 minutes) to groups of youth and adults.

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  1. Good Nutrition
  2. Fuel for the Body
  3. The Food Guide Pyramid
  4. What Is a Serving?
  5. Serving Size and Calories
  6. Fiber Content
  7. Today’s Big Health Problem
  8. Fiber Supplements
  9. Overweight?
  10. How Did It Happen?
  11. Overweight Children
  12. Eat Sensibly
  13. Eat Slowly
  14. Diets
  15. Veggies
  16. A Salute to Yellow Fruits and Vegetables
  17. Fruit Juice
  18. Kicking the Unhealthy Snack Food Habit
  19. Brain Food
  20. Meal Planning for Optimum Brainpower
  21. Vitamins and Minerals
  22. Don’t Overcook
  23. Labelese
  24. Additives Part 1
  25. Additives Part 2
  26. Good and Bad Additives
  27. Sugar Is Sweet
  28. Curing Picky Eaters
  29. Food Preferences
  30. Good Food For Kids
  31. Subtle Encouragement
  32. What the Experts Say
  33. Small Portions
  34. Starting the Day on a Full Tank
  35. Breakfast for Little Buckaroos
  36. Moooo
  37. Fast Food
  38. Good and Bad Fat
  39. New Eating Habits
  40. Pyramids
  41. Reviewing Facts About Nutrition
  42. Diet of the Future

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Optimism

The Optimism Skills Facilitator Guide is a collection of step-by-step instructions for teaching 18 personal skills activities (388 minutes) to groups of youth and adults.

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Some people believe that life is wonderful. Others believe that life stinks. Optimism and pessimism are attitudes that are self-fulfilling. Those who think life is hard and unsatisfying will find that it is, and those who think life is wonderful and rewarding will find that it has much to offer. Martin Seligman, Ph.D., author of Learned Optimism, states that the difference between an optimist and a pessimist is how each regards success and failure. The optimist sees success as lasting, meaningful and a result of hard work. The pessimist sees success as temporary, not meaningful and happening by accident. The optimist sees failure as temporary, not meaningful and caused by a lack of hard work. The pessimist sees failure as permanent, personal and caused by others. Optimism is looking on the bright side, finding the silver lining, seeing a glass as being half full instead of half empty. It is looking to the future with hope and finding good aspects in the bad things that happen. Worrying over insignificant things will only cause us to miss life’s happiness.

  1. Optimism vs. Pessimism
  2. Self-Fulfilling Prophecies
  3. Happy Attitude
  4. Happy or Sad
  5. Pollyanna
  6. Esteem Boosters and Putdowns
  7. Healing Wounds
  8. Exoneration
  9. Acid Eats Away
  10. A Winning Attitude
  11. Quit or Try Again
  12. Diet, Exercise and Rest
  13. You Can If You Think You Can
  14. Optimistic Personalities
  15. Having an Attitude
  16. Popularity
  17. Negative Perfection
  18. The Right Stuff

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Parenting

The Parenting Skills Facilitator Guide is a collection of step-by-step instructions for teaching 58 family skills activities (1330 minutes) to groups of youth and adults.

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  1. What is a Parent?
  2. Gold, Silver or Bronze Parents
  3. What is a Good Mother?
  4. A Good Mother
  5. A Good Father
  6. Fatherhood Quiz
  7. Super Parent Syndrome
  8. Preparing for Parenthood
  9. A Monument to Parenting Skills
  10. A Job Description
  11. Who Is Responsible?
  12. Good Parenting Starts Early
  13. My Little Samu
  14. The Blessed Event
  15. Shared Responsibilities
  16. Death of a Child
  17. Accepting Stepchildren
  18. Worries
  19. Bills of Rights
  20. A Stay-at-Home Parent
  21. Children Come First
  22. Willing to Sacrifice
  23. Speaking With a Forked Tongue
  24. Quarreling Parents
  25. Building Family Unity
  26. A Family Mission Statement
  27. Establishing a Family Identity
  28. Seven Parenting Standards
  29. Families Are Important
  30. My Family Tree
  31. A Good Home
  32. Family Strength Self-Quiz
  33. How Well Do You Know Your Child?
  34. Words That Build Self-Esteem
  35. Decades of Respect and Disrespect
  36. Being Respectful
  37. Respect Builds a Foundation
  38. Respect for Your Children
  39. Speaking Respectfully to Children
  40. Never Belittle or Embarrass
  41. Family Meetings
  42. Household Chores by Personality Style
  43. Household Chores
  44. Overprotecting
  45. Emulsifying Personality Styles
  46. Typical Behavior by Age
  47. Getting Their Way
  48. Owning Up
  49. Teaching Accountability
  50. Sitting Quietly
  51. The “Third Parent”
  52. The Birds and the Bees
  53. The Arts
  54. Spiritual Needs
  55. Giving Service to Others
  56. Earning Money
  57. Children Employed
  58. Scarcity

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Perception

The Perception Skills Facilitator Guide is a collection of step-by-step instructions for teaching 16 cognitive skills activities (268 minutes) to groups of youth and adults.

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Perception is your ability to perceive your environment, to pick up clues and minutiae, including the emotions of others. It is also your native intelligence and wit and how fast you are on the uptake. Poor perception means you are oblivious to your surroundings; you are like an absent-minded professor constantly bumping into things and missing details. Average perception assumes you are capable of noticing fairly obvious details such as expressions, things lying around in plain sight, partially closed drawers, badly fitted secret doors. Good perception means you notice little things such as something odd about an expression or a glance passing between people, faint marks, hurriedly hidden objects, and unskillfully design secret doors or compartments. Great perception assumes you are aware enough to notice all but the smallest details such as a smudge, a place where a well-hidden secret door probably ought to be, or a change in expression that would escape most people. Excellent perception means that almost nothing escapes your eye such as faint scratches, fingerprints, the smallest change in expressions, places where even the most skillfully hidden objects or hiding place might be. Extraordinary perception means nothing evades your eagle eye. Activity Titles

  1. Seeing Things Differently
  2. Different Perspectives
  3. Individual Perspectives
  4. Individual Points of View
  5. Perception Influenced by Attitude
  6. Attitude Affects Perception
  7. Perception Influenced by Attitude
  8. Perception and Objectivity
  9. Perception and Emotions
  10. Observation Affects Perceptions
  11. Perception Influenced by Observation
  12. Perception and Close Observation
  13. Perception Influenced by Culture
  14. Cultural Points of View
  15. Perception Influenced by Experience
  16. New Perspectives

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Personal Responsibility

The Personal Responsibility Skills Facilitator Guide is a collection of step-by-step instructions for teaching 25 personal skills activities (515 minutes) to groups of youth and adults.

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According to the dictionary, responsibility is “the state of being legally or morally accountable for the discharge of a duty, trust or debt.” Responsible people accept the consequences of their behaviors, even if the consequences are extremely undesirable. They meet their obligations, regardless of how inconvenient or oppressive. They can be trusted to act appropriately without supervision or guidance.

  1. Important Successes
  2. Visiting Experience
  3. Flat Broke and Successful
  4. Keys to Success
  5. Try or Give Up
  6. “It’s a Slip and Not a Fall.”
  7. Never Give Up
  8. Trying Again
  9. Excuses for Failure
  10. Challenging or Devastating
  11. The Buck Stops Here
  12. Full Responsibility
  13. Excusing Behavior
  14. The Devil Made Me Do It
  15. Irresponsible Acts
  16. Understanding Each Other
  17. Aging Parents Ignored
  18. Worthy Parents
  19. The Follow Through
  20. Keeping Your Word
  21. I Can’t Get the Job Done
  22. Dodging a Problem
  23. Facing the Truth
  24. Borrowing From a Friend
  25. The Decent Thing to Do

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Persuasion

The Persuasion Skills Facilitator Guide is a collection of step-by-step instructions for teaching 24 social skills activities (440 minutes) to groups of youth and adults.

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Persuasion helps you get what you want. It is the ability to move someone to adopt a new attitude, belief or action. Persuasion is achieved through manipulative techniques that focus attention on what will motivate the targeted person into doing what is desired. Some of these mediums of manipulation are propaganda, indoctrination, morale, argument, motivation, temptation, requests, exhortation, and charm. Your ability to learn to use persuasion and resist it is directly related to your success in life. Think about how much persuasion you have used today. Did you try to persuade your children to hurry and get ready to go to school? Did you try to persuade members of your family what breakfast food they should eat? If you are a single person living at home, did you try to persuade your parents to give their permission? How successful were you in persuading each of these individuals?

  1. What’s Persuasion?
  2. Make Me Do It
  3. Persuasion Techniques
  4. Ethical Advertising
  5. Make Me Laugh
  6. Why I’m Great
  7. What Works for Me
  8. Persuading Personalities
  9. Honey or Vinegar?
  10. The Job Interview
  11. You’re Wrong
  12. Saving Face
  13. Friendly Persuasion
  14. Gentle Persuasion
  15. Yes-Yes Persuasion Techniques
  16. Keep Them Saying “Yes”
  17. Bargaining Commitments
  18. Threats and Intimidation
  19. You’re Chicken
  20. Slick Salespeople
  21. Hazing and Harassment
  22. Temporary or Permanent Change?
  23. Changing Attitudes
  24. When Persuasion Fails

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Problem Solving

The Problem Solving Skills Facilitator Guide is a collection of step-by-step instructions for teaching 33 cognitive skills activities (625 minutes) to groups of youth and adults.

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The air conditioner’s condensation pipe is clogged with mineral deposits causing water to drip from the overflow pan located inside the fan assembly in the garage. A bucket is used to catch the water, but that doesn’t work. The water runs down the wall and not into the bucket. How can the water be channeled into the bucket until a repairman comes? There are all kinds of problems to solve. Some problems are out of our control such as war, some disease, and natural disasters. Some problems can be avoided or lessened if there is adequate forethought and preparation. For example, if we live in an area that is prone to tornadoes, we can ensure our safety if we build a storm cellar. Some problems are of a personal nature. Perhaps there is a breakdown in communication resulting in a misunderstanding. Maybe one of the individuals involved is confused due to stress or illness, or one feels overwhelmed or inadequate. There may be a difference of opinion. There may not be enough information or the information may be wrong. Perhaps hidden feelings are revealed after the situation is looked at more closely and there is a change in perspective after thinking about something for awhile. Maybe there is a dilemma and no one can be a winner. Other problems, such as the clogged air conditioner pipe, are mechanical, scientific or mathematical. Activity Titles

  1. Monster Problems
  2. Personal Problem Collage
  3. Characteristics of a Problem
  4. Swatting Flies
  5. Seeing the Whole Picture
  6. Word Association
  7. Stop and Think
  8. What’s Wrong Here?
  9. Problem Sources
  10. Making Accurate Observations
  11. Dealing with Details
  12. What’s Different Here?
  13. What Did I See?
  14. Cops and Robbers
  15. Brainstorming Solutions
  16. Thinking of Possibilities
  17. Educated Decisions
  18. Gathering Information
  19. Not Enough Information
  20. Is It Reliable?
  21. Where Information Comes From
  22. Is It True or False?
  23. The Three Goblets Mystery
  24. Anagrams
  25. Kaleidoscope
  26. What Are My Choices?
  27. Problem Solving Steps
  28. Your Mind’s Eye
  29. Visual Attention
  30. Sprouting Spatial Ability
  31. Left Brain: Describing Objects
  32. Right Brain: Stimulating Spatial Neurons
  33. Finding Solutions

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Remembering

The Remembering Skills Facilitator Guide is a collection of step-by-step instructions for teaching 30 cognitive skills activities (535 minutes) to groups of youth and adults.

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Memory is the stepping-stone to thinking, because without remembering facts, you cannot think, conceptualize, reason, make decisions, create or contribute. There is no learning without memory. This section will enable you to remember anything you want to remember in less time than it takes you now. It will discuss some valuable principles that are vital to improving your ability to remember. Activity Titles

  1. Why Have a Good Memory?
  2. Causes of Poor Memory
  3. What Causes Poor Memory?
  4. Why Memory is Poor
  5. Hobbies Enhance Memory
  6. Hobbies That Enhance Memory
  7. Activities That Enhance Memory
  8. Concentration Enhances Memory
  9. Not Listening
  10. Not Concentrating
  11. Remembering by Association
  12. Using the Five Senses
  13. Organizing Material
  14. Organize to Remember
  15. Get Organized
  16. Remembering the Sequence
  17. Sequence of Events
  18. Categorize
  19. Organize and Categorize
  20. Mental Mapping
  21. Remembering Numbers
  22. Exaggeration and Absurdity
  23. Ridiculous and Absurd
  24. Using Acronyms
  25. Baroque Music and Memory
  26. Quiet Reflection
  27. Memory Cement
  28. Practice Makes Perfect
  29. Repetition Makes It Easier
  30. Write It Down

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Resource Management

The Resource Management Skills Facilitator Guide is a collection of step-by-step instructions for teaching 40 personal skills activities (740 minutes) to groups of youth and adults.

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The general philosophy of American society today is stated in the quote from the writer, Artemus Ward, “Let us all be happy, and live within our means, even if we have to borrow the money to do it.” Debt is one of our society’s biggest problems. Because of credit cards, mortgages, car payments, and loans, the average American teeters on a financial high wire that too often ends in disaster. Credit card debt alone amounts to billions of dollars. People want things now and don’t have the patience to save and wait for them. Buy now and pay later is the popular philosophy of today. Many times the items bought are worn out and have little value before the last payment is made. The money paid in interest added to the original cost makes purchases even more costly. Debt has a high price tag but most Americans don’t seem to care.

  1. Taking Care of Your Clothes
  2. Maintaining Your Stuff
  3. Wants vs. Needs
  4. Prioritizing Wants and Needs
  5. Changing Your Wants and Needs
  6. Focusing on Needs
  7. Buying What You Need
  8. The Price is Right
  9. My Actual Money
  10. Credit Card Addict
  11. When Should I Use Credit?
  12. Waste Not, Want Not
  13. How Much Food Do You Waste?
  14. Waste Inventory
  15. Making More Money
  16. Living Under Budget
  17. Creating a Budget
  18. Budgeting for Charity
  19. Sweet Savings
  20. Saving for Stability
  21. A Penny Saved
  22. Saving is Not a Sacrifice
  23. Winning the Lottery
  24. Pennies in a Jar
  25. Preparing for an Emergency
  26. Stocking Your Supply
  27. Cutting Back
  28. Cutting Coupons
  29. Comparison Shopping
  30. Balancing Act
  31. Checkbook Mess
  32. Checkbook Register Evaluation
  33. Should I Loan That?
  34. Interest Rate Facts
  35. Cut Up Your Credit Cards
  36. Being In Debt
  37. Planning for Retirement
  38. $1 Million Retirement
  39. Social Security Benefits
  40. Being Resourceful at Home

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Self Concept

The Self Concept Skills Facilitator Guide is a collection of step-by-step instructions for teaching 44 personal skills activities (980 minutes) to groups of youth and adults.

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Self-worth and self-esteem are often confused. Self-worth is the sense of one’s own importance, or worth, as a human being. This can be described as the spiritual self or inner self. Individuals who believe they have worth feel they are unique, They matter and make a difference in the world, just as everyone else does, because they have a purpose in being. They feel deserving of respect regardless of their circumstances. Individuals who have a strong sense of self-worth understand that their worth as a human being is not based on external criteria. They believe they their lives are worthwhile no matter what happens or what anyone says about them. They may feel disappointed when things go wrong but their self-worth stays in tact. They take failure in stride and learn from their mistakes. Self-respect is based on a sense of self-worth. If an individual does anything that is disrespectful to others he/she can loose self-respect and then doubt his/her worth. However, self-respect can be regained by doing whatever it takes to put things right. By living in the world, everyone has the opportunity to contribute. Individuals who have a strong sense of self-worth allow themselves to be creative, do their best and make mistakes without doubting their abilities.

  1. Self Esteem Evaluation
  2. I Feel Good
  3. Nothing But The Truth
  4. Not Quite a Talent Show
  5. It’s a Talent Show!
  6. Magic Tricks
  7. A Thimble Full of Water Game
  8. A Gift to the World
  9. Kudos
  10. I’m the Greatest
  11. It’s a Wonderful Life
  12. These Are My Fears
  13. Overcoming Fears
  14. I Frighten Myself When…
  15. Self Evaluation
  16. Self-Fulfilling Prophecies
  17. Tests of Strength
  18. “I Wish,” “If Only”
  19. High Esteem
  20. A Great Day
  21. A Positive Attitude
  22. A Source of Negative Behavior
  23. No Esteem Here
  24. Lack of Esteem
  25. What Is The Trait?
  26. Ransom Notes
  27. A Reminder In My Wallet
  28. Exchanging Compliments
  29. You Idiot!
  30. Self Evaluation Quiz
  31. Trains and Planes
  32. Be Confident and Not Stupid
  33. Celebrity Impersonations
  34. Panel of Advisors
  35. Overcoming Weaknesses
  36. Conquering Weaknesses
  37. I Would Like To, But…
  38. I’m Average
  39. Masks
  40. More Masks
  41. Vanity
  42. Do I Have “The Look?”
  43. What’s Anorexia Nervosa?
  44. What’s Bulimia?

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Self Management

The Self Management Skills Facilitator Guide is a collection of step-by-step instructions for teaching 18 personal skills activities (430 minutes) to groups of youth and adults.

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Understanding yourself is the first step toward self-management. It is important to understand your feelings and emotions in relation to your thoughts and interpretations of the world. Appius Claudius wrote, “Every man is the architect of his own fortune.” Our thoughts, feelings, decisions and actions construct our lives. Every individual needs to set his or her own limits. Decide what you will and will not allow yourself to do and stand by that decision to control your own destiny.

  1. The Influence of the Media
  2. Power of Suggestion
  3. Mind Over Matter
  4. Troubled Thoughts
  5. What You Think About
  6. Choices to Make
  7. Positive and Negative Control
  8. Gaining Better Control
  9. To Thine Own Self Be True
  10. Reacting Positively
  11. What Would You Do?
  12. Expressing Emotions
  13. Visiting a Jail
  14. Mistaken Messages
  15. Feeling Jealous
  16. Provoking Jealousy
  17. A Dangerous Emotion
  18. Control Those Feelings

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Self-Employment

The Self-Employment Skills Facilitator Guide is a collection of step-by-step instructions for teaching 47 employment skills activities (1205 minutes) to groups of youth and adults.

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According to Webster’s New Collegiate Dictionary, an entrepreneur is “one who organizes, manages, and assumes the risks of a business or enterprise.” An entrepreneur also can be described as someone who is self-employed, creates his/her own earnings and opportunities in the form of a business, contract or freelance work. You’ve probably heard stories of someone starting a business and becoming filthy rich. These stories are exceptional cases, not the norm. Starting up a business and making it a success is hard work. It usually takes three to five years before a business reaches cruising speed. The business owner works like a dog before this happens. Not everyone is suited for self-employment. Some people are happy working for others. They don’t have to worry about the responsibilities of business ownership and all that goes with it. They are perfectly satisfied to let someone else deal with the stress. Those who like being their own bosses prefer the freedom of working at their own pace and making their own decisions. They find risk exciting and challenging. What is your preference? Do you have the right stuff to be your own boss? Do you think it would be easy to work for yourself? Activity Titles

  1. Are You Orange Enough?
  2. Are You Gold and Green Enough?
  3. Dream Chasers
  4. Weigh the Good and the Bad
  5. Bad Breaks
  6. From the Horse’s Mouth
  7. Freedom or Bondage
  8. Motives for Going Into Business
  9. In the Right Business
  10. Get Rid of Self-Doubts
  11. Entrepreneurial Spirit
  12. Business Terms
  13. The Product’s Future
  14. Research and Prepare
  15. A Trip to the Library
  16. A Prototype
  17. Test the Water
  18. A Business Plan
  19. Pricing
  20. Deception Doesn’t Pay
  21. Recordkeeping
  22. Play It Safe
  23. Protected by Laws
  24. Find Capital
  25. Where to Find Money
  26. Setting Up Shop
  27. Make a Trade
  28. Money Grows on Trees
  29. Working Out of Your Home
  30. Incubators
  31. Expenses of Hiring
  32. Effective Personnel Management
  33. A Target Market
  34. Advertising is an Investment
  35. Create Publicity
  36. Promoting Your Business
  37. Global Marketing
  38. Personality Styles of Countries
  39. Repetition in Advertising
  40. Indirect Advertising
  41. Reach the Target Market
  42. Golden Arches to Golden Crowns
  43. Buying an Existing Business
  44. Failing Businesses
  45. Rescue a Sinking Business
  46. Taking Stock – Failures

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Selling Strategies

The Selling Strategies Skills Facilitator Guide is a collection of step-by-step instructions for teaching 51 employment skills activities (905 minutes) to groups of youth and adults.

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Selling effectively is the art of persuasion and helping customers get what they want. Selling skills incorporate many techniques that must be practiced and experimented with until they become fined tuned. Below are some basic selling strategies for effective selling. * Get revved up. * Assume the customer will buy. * Never prejudge a customer. * Develop rapport with the customer. * Establish eye contact. * Listen to the customer and do less talking. * Develop a sales pitch. * Ask questions that require a “yes” answer. * Use credentials and testimonials. * Give good service. * Give free samples. * Prepare for customer objections. * Fearlessly close the sale. * Never annoy or embarrass the customer. * Observe the customer’s body language. * Be careful of hand gestures. * Be persistent. * Use simple language. Activity Titles

  1. Establish Rapport
  2. Listening Techniques
  3. Show Empathy
  4. Accept Hospitality
  5. The Customer Is a Person
  6. Get Revved Up
  7. Put Your Heart Into It
  8. Confidence
  9. Making Appointments
  10. Rev Up The Customer
  11. Use the Five Senses
  12. The Customer’s Eyes
  13. Walking and Sitting
  14. Hand Gestures
  15. Good Eye Contact
  16. How Do You Sound?
  17. Mirroring Body Language
  18. Good Timing
  19. Be Perceptive
  20. Too Much Information
  21. Customer Wants and Needs
  22. Create a Desire
  23. Be a Good Neighbor
  24. Over Promising
  25. Why a Sales Script?
  26. A Sales Script Outline
  27. Opening Lines
  28. Use Metaphors
  29. Close the Sale
  30. The Power of a Good Joke
  31. Magical Words
  32. Rehearse Your Sales Pitch
  33. Visualize the Sale
  34. Customer Objections
  35. The Customer Objects
  36. The Real Objection
  37. Quickly Fix the Problem
  38. The-price-is-too-high Trap
  39. Accepting “No” for an Answer
  40. Objection Logs
  41. Empathize
  42. In the Face of Fear
  43. Hook the Customer
  44. Watch for Signs
  45. Know When to Fold
  46. Facial Expressions
  47. Assume the Customer Will Buy
  48. Recommend
  49. Review the Benefits
  50. Never Do
  51. Closing Too Early

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Serving Others

The Serving Others Skills Facilitator Guide is a collection of step-by-step instructions for teaching 17 social skills activities (305 minutes) to groups of youth and adults.

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A graduating high school senior endured terminal cancer for many months. He could not attend graduation ceremonies to receive his diploma so his school arranged a small graduation ceremony for him in his hospital room complete with cap and gown. A few weeks later the young man died. His friends organized a car wash to raise money for his burial. Frequently there are stories like this in the news about people helping people. Throughout our lives we struggle to overcome our innate self-centeredness. Somewhere around our first birthday we begin to learn that the needs of others sometimes come before our own. Over time we learn to share our toys, wait our turn, be considerate, and do things for others. We understand that our purpose in life is more than just taking up space and looking out for ourselves. Each time we willingly give service we elevate ourselves to a higher plane of virtue and nobleness. The more service we give the more our hearts are softened so that we are able to empathize with others and more clearly see their needs.

  1. Simple Gestures
  2. Bringing Joy to Others
  3. Dangerous Excesses
  4. Why Serve Others?
  5. Giving Anonymously
  6. Cooperative Effort
  7. Acts of Service
  8. Community Service
  9. Service Preferences
  10. A Pure Heart
  11. Ulterior Motive
  12. After All I’ve Done For You
  13. Secret Deeds
  14. Sacrifice to Give
  15. Uninvolved
  16. Do I Need to Help?
  17. My Safety

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Sexual Intimacy

The Sexual Intimacy Skills Facilitator Guide is a collection of step-by-step instructions for teaching 13 family skills activities (350 minutes) to groups of youth and adults.

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  1. Attitudes
  2. Personality Styles and Sexual Attitudes
  3. How Well Do You Know Your Spouse?
  4. How Well Do You Know Your Spouse?
  5. Balancing Marriage and Family
  6. Hollywood Role Models
  7. Affection vs. Sex
  8. Fidelity
  9. Remaining Faithful
  10. Faithfulness
  11. Unfaithfulness
  12. Trust
  13. What Should You Do?

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Showing Gratitude

The Showing Gratitude Skills Facilitator Guide is a collection of step-by-step instructions for teaching 22 social skills activities (405 minutes) to groups of youth and adults.

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It is easy to be grateful when life is humming along with little or no problems. Small trials are easily handled and life joyfully goes on. When we experience severe adversity we are humbled and often times we pity ourselves. Despair can be overcome and life can be better endured in the worst of times if we have grateful hearts. Melody Beattie wrote, “Gratitude unlocks the fullness of life. It turns what we have into enough, and more. It turns denial into acceptance, chaos into order, confusion into clarity. It can turn a meal into a feast, a house into a home, a stranger into a friend. Gratitude makes sense of our past, brings peace for today, and creates a vision for tomorrow.”

  1. What is Gratitude?
  2. Understanding Gratitude
  3. Gratitude Journal
  4. Being Ungrateful
  5. Thanks Giving
  6. Taking Stock
  7. Thank You
  8. Saying Thank You
  9. Who to Thank
  10. 20 Ways to Say Thank You
  11. Proper Thank You’s
  12. Writing Thank You Notes
  13. Thank You For The…
  14. When It’s Hard to Say Thanks
  15. Hard to Do
  16. Poor Me
  17. Coveting
  18. I Want That Too
  19. When Times Get Rough
  20. When Adversity Strikes
  21. Turning Lemons Into Lemonade
  22. Basic to All

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Sociability

The Sociability Skills Facilitator Guide is a collection of step-by-step instructions for teaching 25 social skills activities (540 minutes) to groups of youth and adults.

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Sociability can be described as standards of conduct, code of behavior, appropriate behavior, getting along with others, social graces, civilities, customs, manners, and etiquette. It is behavior that is appropriate and accepted in general society. When we are sociable we are pleasant and we get along with those around us. We fit into society well because we understand and behave in accordance with what society deems appropriate.

  1. With Whom Do You Associate?
  2. Getting to Know You
  3. Being Nice
  4. Antisocial Behavior
  5. Sniffing Out Antisocial Behavior
  6. Why Does He Act That Way?
  7. Positive Actions
  8. Meeting for the First Time
  9. Bad Impressions
  10. Vital Impressions
  11. Best Foot Forward
  12. Wishing for a Hole to Drop Through
  13. Sized Up
  14. Prim and Proper
  15. Proper Public Behavior
  16. Wise or Foolish?
  17. How Gross!
  18. Crude and Rude
  19. Hug, Handshake, Bow
  20. Handshaking
  21. Etiquette Savvy
  22. Socially Acceptable Behaviors
  23. How Do I Act?
  24. Offensive Profanity
  25. Changing Viewpoints

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Stress Management

The Stress Management Skills Facilitator Guide is a collection of step-by-step instructions for teaching 46 personal skills activities (1079 minutes) to groups of youth and adults.

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Stress! Everyone experiences it. There is no escape because it is a part of life. However, ninety percent of the stress we feel is created in our own minds. There is good and bad stress. Good stress, called eustress, is essential for optimum performance. It stimulates and makes us alert and provides the motivation and drive for us to meet life’s challenges. For example, when taking a test in school, students may not do their best if they are too relaxed. Feeling a little stress makes them more alert. Their recall is improved and they do better. If good stress is managed, it is helpful and not a problem. However, there can be too much of a good thing. An excessive amount of eustress, as a result of too many challenges all at once, can cause distress. If students experience too much stress, called distress, their bodies become alarmed. They do poorly because they cannot concentrate and recall what they studied. As a result they feel anxious and panicky. Too much distress can create a stress overload and become unmanageable resulting in physical and mental problems.

  1. The Nightly News
  2. What is Stress?
  3. Am I Stressed-Out?
  4. Natural Disasters
  5. Man-made Catastrophes
  6. The Most Stressful Things
  7. Causes of Stress
  8. Group Pressure
  9. That Stresses Me Out
  10. Effects of Stress
  11. Stress Overload
  12. Responses to Stress
  13. What Stresses Me Most
  14. Responding to Stress
  15. Who Copes With Stress?
  16. Your Worst Enemy
  17. Defense Mechanisms
  18. Warning Signs
  19. Variable-Length Stress
  20. Preparing For Big Changes
  21. Handling Major Upsets
  22. Massage Away Your Troubles
  23. 100 Suggestions
  24. Name a Tune
  25. Tension and Release
  26. Deep Breathing
  27. Meditation
  28. Visualization
  29. Memory Recall
  30. You’re Getting Heavy and Warm
  31. A Daily Dose of Stress
  32. Productive Stress
  33. Stressful Occupations
  34. Laugh Away Your Stress
  35. Unhealthy Coping Strategies
  36. Unhealthy Escape Mechanisms
  37. Stress Initiated Habits
  38. What is Depression?
  39. Are You Depressed?
  40. Feeling Suicidal
  41. Suicide Facts
  42. Suicide Triggers
  43. I’d Like to Know…
  44. Learning More About Suicide
  45. Handling Grief
  46. What If…

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Student Dilemmas

The Student Dilemmas Skills Facilitator Guide is a collection of step-by-step instructions for teaching 51 cognitive skills activities (765 minutes) to groups of youth and adults.

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This document will help participants understand how to solve some of the dilemmas they may face as students. Activity Titles

  1. Your Teacher is Moving
  2. Teacher’s Pet
  3. Potential
  4. Underachieving
  5. Your Teacher Hates You
  6. Embarrassed Beyond Belief
  7. Too Much Homework in One Class
  8. Your Dog Ate Your Homework
  9. Negligent Teacher
  10. Infatuated With the Teacher
  11. The Teacher Is Too Personal
  12. The Problem with Friends
  13. You Hate Your Name
  14. Being Average
  15. Being Tutored
  16. Being Separated From Friends
  17. Not Much Money
  18. Shunned by Friends
  19. A Friend Goes Wayward
  20. Can’t Get a Girlfriend
  21. Keeping Up an Image
  22. Teased About Not Having a Girlfriend
  23. Teased in the Locker Room
  24. Teased About Being in Orchestra
  25. Breaking Up
  26. Breaking with the Wrong Crowd
  27. Cheating
  28. Could I Copy Off of Your Paper?
  29. Accused of Cheating on a Test
  30. Caught Cheating on a Test
  31. Seeing Others Cheat
  32. Plagiarizing
  33. Why Have Grades?
  34. Graded Unfairly
  35. Being in Special Ed
  36. Accelerated Classes
  37. The Test Was Too Hard
  38. Pressured To Do What You’d Rather Not
  39. Pressured by Your Peers
  40. Living in Your Brother’s Shadow
  41. Not Athletic
  42. Competitive Girl
  43. Emphasis on Sports
  44. Parents Getting a Divorce
  45. High Expectations of Parents
  46. Giving Oral Reports
  47. Test Nervousness
  48. Memory Blackout at Test Time
  49. Embarrassing Good Grades
  50. Required Subjects
  51. Mother Volunteers Too Much at School

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Studying

The Studying Skills Facilitator Guide is a collection of step-by-step instructions for teaching 34 cognitive skills activities (766 minutes) to groups of youth and adults.

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Knowing how to study is a fundamental skill that will dramatically increase your effectiveness as a student. The activities in this document will explore some of the principles that will increase your skill in this area, such as building study habits, avoiding the ten traps of studying, building effective study habits, avoiding procrastination, and concentrating. Activity Titles

  1. How Do I Learn?
  2. Classroom Styles
  3. Teacher Attitudes
  4. Teaching Strategies
  5. Teaching Strategy Quiz
  6. My Favorite Subjects
  7. Blessing or Curse?
  8. Problem Areas
  9. Rewards
  10. Available Study Times
  11. Smarter Study
  12. Homework Killers
  13. Get Organized
  14. Note Taking Styles
  15. Types of “Shorthand”
  16. Making It Brief
  17. Making It More Brief
  18. Innovative Notes
  19. Memory Maps
  20. Highlighting
  21. Computer Nerds
  22. What’s Important
  23. Reading for Raisins
  24. Being a Critic
  25. Surviving the Classics
  26. Two Heads May Be Better Than One
  27. Motivation to Study
  28. 5 W’s and How
  29. Technical Material
  30. Bad Reading Habits
  31. Watch Your Speed
  32. Speedier Reading
  33. Reading WPM
  34. Scanning the Page

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Teamwork

The Teamwork Skills Facilitator Guide is a collection of step-by-step instructions for teaching 14 social skills activities (240 minutes) to groups of youth and adults.

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True teamwork is the rarest, most exhilarating, and most productive human activity possible. Every business wants to harness this incredible energy, but achieving such a level of motivation and cooperation is not always easy. Teamwork happens quickly and naturally when: 1) everyone on the team knows what needs to be done (they share a common vision), 2) they have the skills and ability to do it, 3) there are no barriers to prevent them from doing it, and 4) they are willing to work together to get it done. A team is not just people who work at the same time in the same place. A real team is a group of very different individuals who share a commitment to working together to achieve common goals. Most likely they are not all equal in experience, talent or education, but they are equal in one vitally important way, their commitment to the good of the organization. Any group of people – your family, your workplace or your community – gets the best results by working as a team.

  1. Advantages of Working Together
  2. Who’s the Winning Team?
  3. Synchronicity
  4. Pulling Your Own Weight
  5. Responsibilities of Team Members
  6. Solving Problems as a Group
  7. The Importance of a Leader
  8. Mission Statements
  9. Winning Attitudes
  10. Strengths and Weaknesses
  11. Being Part of a Team
  12. Good Sportsmanship
  13. Being a Good Sport
  14. The Family Team

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Test Taking

The Test Taking Skills Facilitator Guide is a collection of step-by-step instructions for teaching 15 cognitive skills activities (255 minutes) to groups of youth and adults.

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Tests measure how you are doing in a course. Usually test scores are the key determinants of your course grade. Doing well on tests requires test-taking skills, a purposeful positive attitude, strategic thinking and planning, and, naturally, a solid grasp of the course content. This group of activities contain tips that apply to all types of tests. Activity Titles

  1. Creating Tests
  2. Testing Style Preferences
  3. The Ideal Test
  4. Discovery
  5. Calm, Cool and Collected
  6. Visualizing
  7. Preparation
  8. Smart Strategies
  9. Mental Strength Tested
  10. Self Fulfilling Prophecies
  11. Self Talk
  12. Death of a Problem
  13. A, B, C, or None of the Above
  14. Snares and Clues
  15. Post Test Analysis

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Time Management

The Time Management Skills Facilitator Guide is a collection of step-by-step instructions for teaching 25 personal skills activities (400 minutes) to groups of youth and adults.

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Time management is a set of related common-sense skills that help you manage your time effectively and productively. By using time management skills you can learn to:

  • Prioritize the things that need to be done
  • Use your time in the most effective way possible
  • Increase the time in which you can work
  • Control the distractions that waste your time and break your flow
  • Increase your effectiveness and reduce stress
We’ve all known people who seem to get a good deal of work accomplished in a short period of time. These people aren’t necessarily smarter or even more diligent than the rest of us, rather, they have learned how to use their limited time to the fullest. Time management skills can make all the difference.
  1. Time Estimations
  2. My Free Time Chart
  3. Three-Way Tug-of-War
  4. Prioritizing Project
  5. Peak Performance
  6. Who’s Punctual
  7. 9 O’clock Sharp
  8. The Sleepyhead
  9. Beat the Clock
  10. Establishing Routines
  11. No Need For Excuses
  12. It’s Filed Away
  13. How Hot Can It Get?
  14. The Shoebox
  15. Filing Do’s and Don’ts
  16. 31 Folders
  17. File It Away
  18. Interruption Evaluation
  19. When Do You Procrastinate?
  20. Should I Redo It?
  21. Mail Assessment
  22. Messy Room
  23. The Bathroom
  24. Bathroom Ratings

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Work Relationships

The Work Relationships Skills Facilitator Guide is a collection of step-by-step instructions for teaching 18 employment skills activities (350 minutes) to groups of youth and adults.

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You probably spend more time with the people you work with than you do with your family. Since you spend eight or more hours a day with your coworkers, it is best to have good relationships with them. You want to be able to get along with everyone you work with regardless of his personality type. You also want to establish a good reputation for yourself. In order to accomplish all of this it is helpful to understand personality styles and out-of-esteem behavior to know how to handle difficult individuals. It is also helpful to understand some ethical and unethical office practices. Activity Titles

  1. Out of Esteem
  2. Work for the Boss, Not Against Him
  3. How to Please the Boss
  4. What to Expect from the Boss
  5. A Difficult Boss
  6. Varieties of Bosses
  7. Building Relationships
  8. Communicating With Others
  9. Offending Another Personality
  10. Conflict at Work
  11. Ethical Office Politics
  12. Good Office Politics
  13. Listen to the Company Grapevine
  14. Bad Office Politics
  15. Prejudice and Discrimination
  16. New “Friends” at the Office
  17. Dirty Office Politics
  18. Romance in the Office

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